Cloud computing has revolutionised how individuals, businesses, and governments access, store, and manage data. Whether you're supporting IT operations, planning digital services, or simply want to better understand this vital part of today’s technology landscape, this short, single-module course introduces the core concepts and services that define the cloud.

In just three hours, you’ll start by answering the fundamental question: What is ‘The Cloud’? From there, you’ll explore the most widely used service models—SaaS (Software as a Service), PaaS (Platform as a Service), and IaaS (Infrastructure as a Service)—and how they support different user needs. The course explains how these service models compare, what they enable, and why businesses increasingly rely on them for agility, scalability, and cost-efficiency.

You’ll also learn how cloud-based services are used in home and office environments and get an overview of the major cloud service providers and the roles they play in the broader ecosystem.

Designed for professionals across telecoms, IT, and business functions, this course provides a practical, jargon-free entry point into the world of cloud services—perfect for anyone needing a clear understanding of cloud concepts without diving into deep technical detail.

Course Contents;

• What is ‘The Cloud’
  
• Types of Cloud Service
  
  • Cloud Service Models and SaaS
    
  • PaaS and IaaS
    
  • Service Models – How Do They Compare
    
  • Cloud-based Home and Office Services
    
  • Cloud Service Providers